Overview
Your PANIC team are all volunteers who give their own time and often out of their own pockets to help others.
Many have also seen for themselves what happens when things go wrong. Many have taken up the fight to not only be successful with their own cases but have also followed complaint procedures dealing with The Privacy Commission, Ministry of Social Development all the way up to the panel. Private cases using lawyers, the Social Workers Registration Board etc ..
PANIC has a Facebook page, it can be found by typing PANIC in the Facebook Search. We have a lovely group of people all keen to offer support and advise from their own connections with CYF. Many strong friendships are built there.
What we promise you
We will ensure that you receive the very best your team can deliver in support, information, honesty, confidentiality and many hugs and cyber kisses.
What we need from you
If you want our support then there are a number of points you will need to know.
If you are an organisation where a support team member is attending or working alongside with a case, please ask for the code, and use the 'contact PANIC' link.
In the message header write 'confirmation code' and in the email state your organisation, time and place of meeting to be attended, the code of the current person your client is dealing with, and we will reply to you with a code that would be specific for that day. This will insure that the support person is from PANIC suits your needs, as occasionally support people will change depending on the skills needed at the time.
Please ensure that you check that the codes match on day of meeting.
Many have also seen for themselves what happens when things go wrong. Many have taken up the fight to not only be successful with their own cases but have also followed complaint procedures dealing with The Privacy Commission, Ministry of Social Development all the way up to the panel. Private cases using lawyers, the Social Workers Registration Board etc ..
PANIC has a Facebook page, it can be found by typing PANIC in the Facebook Search. We have a lovely group of people all keen to offer support and advise from their own connections with CYF. Many strong friendships are built there.
What we promise you
We will ensure that you receive the very best your team can deliver in support, information, honesty, confidentiality and many hugs and cyber kisses.
What we need from you
If you want our support then there are a number of points you will need to know.
- We need your honesty. If there are issues that may hinder your case then let us know. We cannot support and suggest if we dont have the full story, not to mention how stupid we feel when social workers tell the team the bits you left out. Many of us have the skills to work through these. We are gaining information on organisations all over the country that offer good support and these may be of some benefit to you and your case.
- Your case will be discussed (without the use of names) with other team members to insure we give the best possible advice and support, tailor made to meet your specific needs. This is also to insure that at no time a rogue support person uses a person in need for their own motives.
- There will be work needed on your part. This maybe include applying for your file, making appointments to arrange counselling and other bits and pieces.
- All 'in person support members' Will have an ID each ID will carry a code which will be registered with us. If at any time you are approached by someone stating they are a member of PANIC Support team, Please ask to see their ID and take note of the code. These codes will change from time to time, but all are registered with us. This way we can be assured that ONLY those with a current code are working on the team. Do not accept any in person meetings or phone (In relation to your case) without first asking for their SUPPORT CODE, Have the email that was sent to you from us and make sure the code matches with the person on the phone. For in person meetings, In your email place code and also your town/city and a contact number. (this would be sent to you in advance of your meeting)You will be contacted if there is a problem with the code given by phone otherwise a confirmation email will be sent to you in a 'reply' email. This insures your personal safety and your families at a very vulnerable time.
If you are an organisation where a support team member is attending or working alongside with a case, please ask for the code, and use the 'contact PANIC' link.
In the message header write 'confirmation code' and in the email state your organisation, time and place of meeting to be attended, the code of the current person your client is dealing with, and we will reply to you with a code that would be specific for that day. This will insure that the support person is from PANIC suits your needs, as occasionally support people will change depending on the skills needed at the time.
Please ensure that you check that the codes match on day of meeting.
